COMMUNITY MANAGEMENT

More Than Ever: It’s About the Customer

Drive loyalty and repeat purchases with responsive and emotionally intelligent community management.

Today, brands are expected to participate in the conversation, not just drive by.

From community management that fills in after-hours to an engaging program that ties in with marketing and PR initiatives, we nurture your community.

6,469%

ROI of Engaged Communities (external & internal)
-Higher Logic Community Roundtable Report 2019

85%

Of marketers & community builders believe branded communities improve the customer journey and increase trust
-CMX Research

OUR SOCIAL IMPACT TOOL KIT

ADVISORY SERVICES:

Engagement Planning: what strategies align with your brand and engage customers within the community?
Crisis Planning: when a crisis happens, your community is the first to respond, harness this passion with planning and strategy.
Team Training: If your community management team is in-house, we can help you align your team with training and programming and messaging on a quarterly or on-going basis.

EXECUTION SERVICES:

Community Management: We can provide community management that supports your community within and outside of business hours. Our team can work in conjunction with your in-house team or next to it, 24/7.

What This Means To You

Deepen Your Connection with Consumers & Communities.

A FEW OF THE PLACES YOU’LL SEE OUR CLIENTS

We’re built to be where YOU need to be based on your objectives and strategies.

WHY OUR CLIENTS LOVE US

“You’ve taken us a long way in a short time…I’ve been very impressed with everything you’ve brought to the table.”

MaryJo R. Entreprenuer

Tara is a wonderfully talented, driven personality. She can think big picture while making sure details are delivered. She is smart, dedicated and hardworking and I can’t wait to work with her again.

Robert M. Entrepreneur & VC

“Tara not only has vision, she’s a great listener, both necessary qualities in the PR business. “

Kay H. Public Relations

Tara has been and continues to be an absolute joy to work with! She is always on top of her game and her expertise has contributed greatly to my company’s social media growth (over 1000% in 18 months). She’s a fantastic communicator who provided results.

Jeff D. CEO

From strategic planning to implementation, Tara demonstrated her expertise…It’s truly a pleasure working with her!

Jeana D. Marketing Director

“Wonderful in helping me think about my overall branding”

Tet S. CEO

PUBLIC RELATIONS CASE STUDIES

COMMUNITY MANAGEMENT

More Than Ever: It’s About the Customer

OUR SOCIAL IMPACT TOOL KIT

What This Means To You

Deepen Your Connection with Consumers & Communities.

A FEW OF THE PLACES YOU’LL SEE OUR CLIENTS

WHY OUR CLIENTS LOVE US

PUBLIC RELATIONS CASE STUDIES

Case Study: Startup Influencer Relations and Results

Case Study: Rebranding a Global Tourism Brand In Social Media

Case Study: Changing Misconceptions with Purpose Through Public Relations

Where to Find Us

MEET THE MAFIA

Go Fetch

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